Sofitel Frankfurt Opera
Apa Kata Tamu
Daniela front desk helped us when our AC was not working to set us up with new rooms. The initial manager we asked to help us just ‘mansplained’ me how to use the AC but didn’t actually check if it was working and left us to sleep on two hot rooms one night for no reason after our super long trip. I did not appreciate how he didn’t really seem interested to address our concerns. But Daniela was amazing when I went the next day to ask her about the room temperature we were experiencing. I really appreciate her. Someone should make HER the manager. She actually cares about people and you can tell and she will go out of her way for you. The next day the other manager really went above and beyond to take care of us and even invited us to dinner. That was very nice and we really appreciated that! Food was excellent at hotel and location was the best!
Anisah
Juli 2024
We stayed in Frankfurt because our plane was cancelled and we had to stay overnight, with Luthansa committed to reimburse us for accommodations. The hotel was centrally located in old Frankfurt, with great walking/biking trails, beautiful old buildings and a cobblestone square and alleys with all kinds of outdoor eating (the chocolat patisseries were especially awesome). There were street violinists and both young and old people were jitterbugging outside in the town square and above the opera house steps in the evening -- the atmosphere was lively. The hotel rooms are large, quiet and well-furnished, and the hotel beds were the most comfortable I have ever slept in. There was an enormous indoor pool and spa center. We didn't eat breakfast because we had to leave so early, but I'm sure it was sumptuous. The staff was also very kind and helpful.
Diana
Agustus 2022
The location is perfect. Everything is within reach. Parks, opera, luxury brand boutiques and very good restaurants. The Spanish Lady at the reception made my day by slowing late checkout. Kudus to all the very well trained staff that are always so friendly. We will be back for sure.
Behnam
Agustus 2023
big room, beautiful hotel, good breakfast very nice and helpful staff
Tom
Februari 2024
Professional staff. Very attentive. Nice bar downstairs. Tasty black coffee. Nice pillows, great location near little park. Can book a nanny in the hotel.
Natalia
Maret 2023
Location wise it was perfect. The staff were very professional and friendly. I loved everything about this hotel and their hospitality. breakfast had many varieties and quality was to my satisfaction, their staff remembered how Iike my coffee and as soon as I get there my coffee was brought to me. in total my favorite place and for sure I will go back again.
Farnaz
Desember 2023
The property was super clean. The breakfast was outstanding. The staff were really friendly to us. The bar downstairs had everything you needed and the service was really good. The location is perfect.
Trisha
Juni 2024
Practically everything: cleaness, location, staff, comfort, staff very nice and helpful. The hotel is located by a beautiful park that crosses the city up to the river Aim. The hotel is next to the Alter Opera with lots of restaurants and stores in walking distance.
Fabiola
Oktober 2023
Very beautiful interior with great rooms. Friendly staff
Mun
Agustus 2024
Great staff, spa and location ! Wonderful way to break up a trip .
Lynette
September 2023
Buat Reservasi